Service Ordering

Delivering Perfection One Meal at a Time

You and your customers demand service and information on a real-time basis, and Gate Gourmet delivers.

Gate Gourmet is well-suited to deliver your selected products on time. What's more, we can minimize meal overage and waste to reduce your overall costs. This is made possible through eGate Solutions' electronic Service Ordering (eSO) system, which is used to manage your flight service requirements one week at a time, one day at a time, one minute at a time.

Gate Gourmet uses this real-time information in tandem with a centralized scheduling system to manage the complexity of multiple suppliers, transportation, roster development and dispatching. All of this supports our promise to you: to make sure you have the correct service quantities with zero-defect deliveries for an on-time departure.

We can provide the answers to your service ordering questions:

How can I immediately modify my catering needs in the event of aircraft substitutions, flight delays or early arrivals?
How can I minimize inefficiencies and risks of over-ordering?
How can I guarantee that my meal wastage is minimal?
How can I decrease overhead and associated indirect costs?

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