Communication

Without Communication, We are All in the Dark

Efficient communication -- from the very beginning of service design, through the entire planning process, to the delivery team at the departure gate -- is at the heart of high-quality inflight service. Gate Gourmet understands that this complex process only works when everybody has access to clear, up-to-date and complete information.

InFlight ExchangeTM was created in 2002 as a centralized, web-based communications platform for all supply chain members to share information, collaborate and coordinate operations. IFx(R) helps you to:

• Maintain key documents, in any format, for easy download as required;
• Communicate changes in your operation using targeted Change Notice;
• Share access to information from your service schedule and service specifications and galley manuals;
• Communicate and monitor operational information such as inflight service orders.

IFx(R) provides you with the most reliable and cost-effective information and communication platform in the industry. It not only forms the basis for all communication throughout your inflight supply chain, it also provides critical information for all key departments involved in developing and implementing inflight products and services (marketing, procurement, inflight, finance, etc).

We can answer your questions about effective, real-time Communication:

• How can I efficiently communicate all instructions to my service providers globally?
• How can I be sure that the information I am releasing has been read by the right people?
• How can I quickly update all of my caterers with an important change to policy?
• How can I reduce the volume of paper needed to communicate between partners in the supply chain?

If you want to communicate clearly to everyone all at once, contact us to learn more.

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